Step 1: Once you’ve informed the candidate that you would like them to consent to a second criminal record re-check based on a new, complete disclosure of their criminal record, invite the candidate from the paperless consent ordering technology.How does Sterling Backcheck’s Criminal Record Re-check work? If you receive a “ Not Clear – Incomplete” result on an applicant, you can either choose to order a Re-check with Sterling Backcheck’s proprietary consent technology or send your candidate to the police station for fingerprints. We know that not everything is black and white, which is why Sterling Backcheck’s police partners provide 3 types of Criminal Record Check results: “Clear,” “Not Clear,” and “Not Clear – Accurate Disclosure.”
Rather than just say no to the candidate, you have an opportunity to obtain more information about a “Not Clear” results. You’ve run the check, received the results, and some of them have not cleared.
